Gaya APA

Brinkman, D, R., Kirschner, D, R. (2003). Dealing With Difficult People (Cetakan Ke-1). Jakarta: Bhuana Ilmu Populer.

Gaya MLA

Brinkman, Dr., Rick., Kirschner, Dr., Rick. "Dealing With Difficult People". Cetakan Ke-1 Jakarta: Bhuana Ilmu Populer, 2003. Text.